Crowne Plaza Madinah Policies
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Policies
Hotel Medina Policies
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs SAR 100 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Important Information
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform Crowne Plaza Madinah, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Parking is subject to availability due to limited spaces. Please note that private parking is available on site. Spots must be reserved and come at a surcharge. Food and Beverage: We have amended our offerings for both breakfast and beyond in accordance with local requirements and to safeguard the wellbeing of our guests and colleagues. Please speak to one of our team members to find out more. Room service will be available 24 Hrs. Please note that as per local Government requirements, all guests must show their proof of immunization before entering the property. During the holy month of Ramadan reservations with breakfast meals will be converted during the holy month to Sahour meals. Room Service will be available 24hrs at extra cost as per the menu available. Please note that private parking is available on-site. Spots must be reserved and come at a surcharge. Food and Beverage: We have amended our offerings for both breakfast and beyond in accordance with local requirements and to safeguard the well-being of our guests and colleagues. Please speak to one of our team members to find out more. Room service will be available 24 Hrs. During the holy month of Ramadan reservations with breakfast meals will be converted to Iftar meals. Room Service will be available 24hrs at extra cost as per the menu available. "Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements. The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements."
Crowne Plaza Madinah
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Ages 0 to 17
